HOW COQUI WORKS
Coqui connects a real place, a verified QR room, and the people currently inside it—then gives venue teams the tools to guide that experience.
Start with your venueTHE COMPLETE FLOW
Every step is designed to keep the room connected to a real venue and manageable by the people responsible for it.
After your venue account is active, request the space where Coqui will operate. A single property can have one room or several distinct rooms.
The owner portal displays a high-resolution, printable QR sign tied to that specific space. If a token is refreshed, Coqui preserves the room history while retiring the old code.
Coqui reads the QR room token and performs the configured proximity check before a guest enters. The guest chooses a temporary local name for that room.
Guests can meet the people around them, see host updates, discover events and offers, answer surveys, and participate in the room conversation.
Owners use one protected portal to run the room, publish timely content, moderate activity, and understand engagement without turning guests into public profiles.
THE GUEST EXPERIENCE
A polished, focused room experience—without a maze of tabs or unfamiliar controls.
The pinned host message, current conversation, offers, and feedback actions stay together in the venue’s branded room.
Guests open active offers in Coqui, reveal a code or staff-facing claim, and can return to the room without losing context.
Quick venue feedback is separated from optional custom surveys. Survey rewards unlock regardless of the guest’s answers.
COMMON QUESTIONS
No. The mobile experience uses a lightweight installation identity and a temporary Coqui room name. Coqui is designed around participation at the venue, not a public social profile.
Yes. Each paid QR room maps to a specific venue space. A hotel might use separate rooms for the lobby and pool; a festival might use rooms for different stages.
New joins and guest messages are blocked. Guests already inside receive a paused-room notice, while the venue can resume the same room when ready.
Yes. Refreshing a QR token retires the old code while the location’s live room, event assignments, and operational context stay connected to the stable venue space.
READY WHEN YOU ARE
Apply first. We’ll verify your business before the first live room is activated.
